Who translates your documents
About Verbatim, a translation office in Douala
WhatsApp: +237 6 87 25 79 67Call
My name is Talla Naoussi Arnold. I translate the documents that come through Verbatim, and this page is where I tell you what I trained for, how I read a document before touching it, and which requests I turn down.
Immeuble Motassi, 3rd floor · Japoma, 100 m from the Nyalla Château junction
The people who run Verbatim
Verbatim is run by Makazung Ndieffouo Georgette Viviane, its managing director; Makazung Cyrille is a partner.
The office is on the third floor of the Motassi Building in Japoma, a hundred metres or so from the Nyalla Château junction.
It shares those premises with M-Travel Business & Tour, a travel agency whose clients are putting together study, immigration and visa applications. The logo on the wall in the photograph is theirs.
Translation itself is not the directors’ work: the translator translates, has the text read against the original, and signs the statement of accuracy.
Trained in Buea — and what that does not make me
I hold a Master II in translation from the ASTI — Advanced School of Translators and Interpreters, in Buea: a school that trains translators and interpreters in a country that runs on two languages. That is where I learnt the trade I practise here.
A degree is not an oath.
It says I was trained to translate. It does not make me a sworn translator, nor one accredited by any authority, and I do not claim either anywhere. What you receive is a certified translation — complete, faithful, with a signed and stamped statement. I would rather you knew the difference before ordering than after.
At the Japoma office, Motassi Building.
How I read a document before translating it
All of it, before a single line
Front, back, margins, stamps. Skip a marginal note and the translated record is no longer complete.Names as the passport has them
And when the original itself disagrees with the passport, I tell you rather than quietly fix it: a certified translation reproduces what is written, not what should have been.Nothing gets converted
Not a mark out of 20, not a GCE grade, not an amount, not an incoterm. Whoever reads the translation must be able to see the original through it.What I cannot read, I do not guess
An illegible entry on the photo is flagged before the quote. Guessing a digit in a date means signing a mistake.
A second pair of eyes, every time
No translation leaves without a second person reading it against the original. Whoever has just translated a page no longer sees their own slips — a reversed digit in a date, a first name one letter short, a registry number copied wrong.
Only then do the stamp and the signature go on — on every page, not just the first and the last, so that none can be detached or swapped.
Requests I turn down
Certifying a copy as true
That comes from a council or a government office. I can tell you where.Legalisation or an apostille
An authority does that. No translator can, me included.Saying what your diploma is worth abroad
That is the evaluator’s call. I translate the diploma; I do not rate it.Stamping someone else’s translation
A translator vouches only for their own work. If it needs certifying, I translate it again.
Where, when, and how you pay
The office is on the third floor of Immeuble Motassi in Japoma, 100 m from the Nyalla Château junction. Monday to Friday, 8 am to 5 pm. Closed at weekends. Payment is by cash at the office, mobile money or bank transfer.
You do not need to come in to order: photos, quote, payment and the certified PDF all go through WhatsApp. Only the signed and stamped original is collected here or sent on. The contact page has directions for those who would rather drop by.
You will find no client logos here, no reviews, no count of files handled. Until I can show them, they have no place on this page.
Frequently asked questions
What does the statement of accuracy actually say?
That the translation is complete and faithful to the original document. It is signed and stamped on every page and carries the date and the office’s contact details, so the institution receiving your file can trace the work back to us.
What happens to my documents after the order?
They are used for the translation and nothing else. They are never passed to third parties, and the files you sent are deleted once the order is closed, as our privacy policy sets out.
What if there is a mistake in my original document?
The translation reproduces what the document says — a certified translation may never correct the source. If something looks wrong, such as a name spelt differently from your passport, you hear about it before delivery, so you can sort it out with the issuing office.